Shipping policy

Shipping Policy

Last updated: 10.06.2025

At AnimeFans, we aim to deliver your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand how we process and ship your purchases.

Processing Time

• All orders are processed within 1–3 business days.

• Orders are not shipped or delivered on weekends or public holidays.

• In the event of high order volumes, processing times may be slightly extended. If there will be a significant delay in shipment, we will contact you via email.

Shipping Rates & Delivery Estimates

• Free worldwide shipping on all orders.

• Estimated delivery times:

  • Europe: 7–14 business days

  • USA & Canada: 10–20 business days

  • Asia & Oceania: 10–20 business days

  • Other regions: 15–25 business days

Please note: Delivery times are estimates and may vary depending on the destination and customs processing.

Order Tracking

• Once your order has been shipped, you will receive an email with a tracking number.

• Tracking information may take up to 48 hours to become available.

Customs, Duties, and Taxes

• AnimeFans is not responsible for any customs duties, taxes, or import fees that may be applied in your country.

• Any charges imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Packages

• We are not liable for packages lost or damaged in transit. If your order arrives damaged, please contact the shipping carrier to file a claim.

• Please save all packaging materials and damaged items before filing a claim.

If you have any questions regarding shipping, please contact us at info@animefans.store